Terms of Service

Last updated: May 7, 2026

These Terms of Service ("Terms") govern the use of SchedSync ("Service"), operated by Renner & Bergsagel GbR, registered in Germany ("we", "us", or "our"). By accessing or using the Service, the customer ("Customer") agrees to be bound by these Terms.

These Terms apply exclusively to businesses and professionals (B2B). Use of the Service by consumers (as defined under § 13 BGB) is not permitted.


1. Service Description

SchedSync is a scheduling and synchronization software provided as a web-based service (SaaS). Access to the Service is granted through a one-time setup fee combined with a usage-based monthly subscription, as described on our pricing page at the time of purchase.

2. Eligibility and Authorization

The Service is available exclusively to legal entities, partnerships, and individuals acting in the course of their trade, business, or profession. By registering for or using the Service, the Customer represents and warrants that:

  • They are acting in a professional or commercial capacity, not as a consumer
  • They have full legal authority to enter into this agreement on behalf of their organization
  • All registration information provided is accurate and complete

3. Account Registration

The Customer must create an account to access the Service. The Customer is solely responsible for maintaining the confidentiality of login credentials and for all activities conducted under their account. Any unauthorized access must be reported immediately to support@schedsync.com. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Payment and Billing

4.1 One-Time Setup Fee

Access to the Service requires a one-time setup fee, the amount of which is individually agreed upon between the Customer and SchedSync prior to purchase. The agreed fee is due at the time of registration and covers onboarding and initial configuration of the Service. The setup fee is strictly non-refundable under all circumstances.

4.2 Monthly Base Subscription

Following payment of the setup fee, the Customer is billed a monthly base subscription fee as individually agreed upon prior to purchase. The base fee is determined based on factors including company size, number of employees, and estimated monthly usage volume. This fee is billed in advance at the start of each billing period.

4.3 Usage-Based Charges — IMPORTANT

The monthly subscription fee is variable and based on API usage. The agreed base fee covers a defined baseline of API calls. Any API usage exceeding this baseline will incur additional charges calculated on a per-call basis as specified in the individual pricing agreement.

The Customer expressly acknowledges and accepts that:

  • There is no maximum cap on monthly charges — costs may increase significantly depending on API usage
  • High-volume usage may result in monthly invoices substantially exceeding the base fee
  • The Customer is solely responsible for monitoring their own API usage
  • We bear no liability for unexpected or high charges resulting from the Customer's usage patterns

Pricing details are provided individually upon request and may be updated with 30 days' written notice.

4.4 Invoicing

Invoices are generated automatically and made available through the Customer's dashboard. Variable usage charges for the current billing period are invoiced at the end of each month. The Customer is responsible for ensuring their payment method is valid and up to date at all times.

4.5 Price Changes

We reserve the right to change base subscription pricing or API call rates at any time with 30 days' written notice. Continued use of the Service after the effective date of a price change constitutes acceptance of the new pricing.

4.6 Payment Processing

Payments are processed via Stripe and/or wire transfer. The Customer agrees to the terms of the applicable payment processor. We do not store full payment details.

4.7 Taxes

All prices are exclusive of VAT and any other applicable taxes. The Customer is solely responsible for all taxes, duties, and levies applicable to their purchase and use of the Service.

4.8 Late Payment

In the event of late or failed payment, we reserve the right to suspend access to the Service immediately and without notice until outstanding amounts are settled in full. Statutory interest on late payments applies in accordance with § 288 BGB.

5. Cancellation

5.1 Monthly Subscriptions

The Customer may cancel their monthly subscription at any time, provided cancellation is submitted no later than 7 days before the next billing date. Cancellations received less than 7 days before the next billing date will take effect at the end of the following billing period. No refunds are issued for unused portions of any billing period.

5.2 One-Time Setup Fee

The one-time setup fee is non-refundable and is not affected by cancellation of the monthly subscription.

6. No Right of Withdrawal — Refund Policy

As these Terms apply exclusively to business customers, the statutory right of withdrawal applicable to consumers under §§ 312g, 355 BGB does not apply. All payments — including the setup fee and all monthly charges — are final and non-refundable.

7. Acceptable Use

The Customer agrees not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe the intellectual property rights of any third party
  • Transmit harmful, unlawful, or malicious content
  • Attempt to gain unauthorized access to the Service or its underlying infrastructure
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Artificially inflate API usage or engage in any form of abuse of the usage-based billing system
  • Resell, sublicense, or otherwise transfer access to the Service to third parties without our prior written consent
  • Use the Service in any way that could damage, disable, or impair its functionality

We reserve the right to suspend or terminate access immediately and without notice in the event of a breach of this section. In cases of deliberate API abuse, we reserve the right to invoice for all usage charges incurred.

8. Intellectual Property

All content, features, software, design, logos, and trademarks associated with the Service are the exclusive property of Renner & Bergsagel GbR and are protected under applicable intellectual property laws. The Customer is granted a limited, non-exclusive, non-transferable, revocable license to use the Service solely for their internal business purposes during the term of their subscription. No rights are transferred to the Customer beyond this limited license.

9. Availability and Modifications

We strive to maintain high availability of the Service but do not guarantee uninterrupted, error-free, or continuous access. We reserve the right to modify, suspend, or discontinue any feature or aspect of the Service at any time without liability. Where reasonably practicable, we will provide advance notice of material changes.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Renner & Bergsagel GbR excludes all liability for any damages arising out of or in connection with the use of or inability to use the Service. This includes, without limitation:

  • Loss of profits, revenue, or business opportunities
  • Loss of data or information
  • Business interruption
  • Costs arising from unexpected or high API usage charges
  • Indirect, incidental, special, consequential, or punitive damages

Where liability cannot be fully excluded under mandatory provisions of German law, our total aggregate liability to the Customer for all claims arising under or in connection with these Terms shall not exceed €100 (one hundred euros).

The above limitations do not apply to damages caused by our willful misconduct (Vorsatz). Liability for injury to life, body, or health caused by negligence remains unaffected as required by § 309 No. 7 BGB.

11. Disclaimer of Warranties

The Service is provided "as is" and "as available" without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Service will meet the Customer's specific requirements or that it will be free of bugs, errors, or interruptions.

12. Indemnification

The Customer agrees to indemnify, defend, and hold harmless Rennenr & Bergsagel GbR and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or related to the Customer's use of the Service, violation of these Terms, or infringement of any third-party rights.

13. Data Protection

We process personal data in accordance with applicable data protection law, including the GDPR. For details on how we collect, use, and store data, please refer to our Privacy Policy at schedsync.com/privacy-policy. Where required, a Data Processing Agreement (DPA) is available upon request.

14. Confidentiality

Each party agrees to keep confidential any non-public information received from the other party in connection with the Service and not to disclose such information to third parties without prior written consent. This obligation survives termination of these Terms.

15. Governing Law and Jurisdiction

These Terms are exclusively governed by the laws of the Federal Republic of Germany, excluding its conflict of law provisions and the UN Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction for all disputes arising out of or in connection with these Terms shall be the registered seat of Renner & Bergsagel GbR, to the extent permitted by law.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced by a valid provision that most closely reflects the original intent.

17. Entire Agreement

These Terms constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior agreements, representations, or understandings. Any amendments must be made in writing.

18. Changes to These Terms

We reserve the right to update these Terms at any time. We will notify the Customer of material changes with at least 30 days' notice via email or notice within the Service. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

19. Contact

For questions regarding these Terms, please contact:

Renner & Bergsagel GbR
Reckstraße 11
Neuwied, 56564
Germany
Email: support@schedsync.com

These Terms of Service were last updated on May 7, 2026.